Achievements and Awards
Joint Commission International Accreditation (JCIA)
In September 2006, Aga Khan University Hospital (AKUH), Karachi became the first Hospital in Pakistan and one of the first few University Teaching Hospitals in the world to be awarded the prestigious JCIA for achieving and maintaining international quality standards in health care.
In August 2009, the Hospital went through its first triennial re-accreditation survey. A team of surveyors from the Joint Commission visited the hospital to reevaluate the compliance of all accredited standards. The hospital received excellent reviews and continued to provide the highest level of patient care and was re-accredited for another 3 years.
JCIA is a division of the American-based Joint Commission on Accreditation of Healthcare Organization (JCAHO). JCIA was created in 1998 to develop standards applicable to the international community. These standards are organised around the important functions common to all healthcare organisations. The standards are grouped by those functions related to providing patient care and those related to providing a safe, effective and well-managed organisation. The survey process gathers standards compliance information throughout the organisation, and the accreditation decision is based on the overall level of compliance found throughout the organisation
ISO 9001:2008 Quality Management System (QMS) Certification
In June 2000, AKUH became the first University Teaching Hospital in Pakistan and one of the first few University Teaching Hospitals in the world to receive ISO 9001: 2000 certification for Quality Management System for Patient Care and Support Services. Since then, the Hospital has successfully demonstrated its focus on quality improvement in subsequent recertification audits and continued to hold the certification.
In June 2009, the Hospital successfully completed its recertification for the new revised version of ISO 9001:2008. This recertification speaks of our commitment to continuous quality improvement (CQI) initiatives, leading to the provision of high quality and safe care for our valuable patients.
ISO 22000:2005 Quality Management System (QMS) Certification
AKUH's Nutrition and Food Services Department (NFSD) successfully accomplished a new milestone in its quality initiatives by achieving ISO 22000:2005 certification in May 2009. AKU's NFSD is the first hospital based food production and service in Pakistan to be certified on these specialized food safety standards.
This standard is exclusive to Food and Beverage Industry and includes requirements and practices that involve interactive communication, prerequisite programmes and Hazard Analysis and Critical Control Points (HACCP) principles.