<p>The Aga Khan University Hospital, Pakistan has officially launched its WhatsApp channel for patients to get quick responses and easy access to many of our hospital services.</p><p>The inauguration ceremony was held at the Aga Khan University Hospital Contact Centre on Wednesday, 12 July 2023. Dr. Farhat Abbas, the Interim CEO of AKUH Health Services in Pakistan, expressed his profound satisfaction with this initiative, highlighting its potential to revolutionize how patients connect with hospital services, and get any information they need.</p><p>Dr. Abbas emphasized the significance of accessibility as one of the four fundamental principles of Aga Khan University Hospital, alongside Quality, Relevance, and Impact. With this launch of WhatsApp, he said, the Hospital has ushered in a new era of convenience and access. “At the same time with our presence in over 130 cities across Pakistan, we demonstrate our commitment to geographical accessibility,&quot; he said.</p><p>Dr. Abbas also highlighted the institution&#39;s dedication to financial accessibility through an extensive patient welfare programme. Last year alone, the programme provided support amounting to Rs. 433 crores to over 1.1 million individuals, reaffirming the hospital&#39;s unwavering commitment to ensuring healthcare services are accessible to all, regardless of their ability to pay.
</p><p>With the AKUH WhatsApp messaging service, you can: </p><ul><li>Book appointments.</li><li>Reschedule or cancel appointments.</li><li>Stay connected with us at all times, regardless of where you are.</li><li>View Laboratory and Radiology reports easily.</li><li>Get quick answers to your questions, regardless of time. </li><li>Stay updated on our packages and promotions.</li><li>Locate our medical centers, laboratories, pharmacies, and hospitals near you.</li><li>Gain easier access to the latest disease information. </li><li>Chat with our agents and GPT AI.​
</li></ul><p>AKUH WhatsApp will allow you to get personalized attention and have a smoother one-on-one experience with our healthcare services. Frequent WhatsApp users will also find it easier and more straightforward to navigate our services while using this app. </p><p>Moreover, the encryption system on WhatsApp&#39;s private messaging means you can share your personal and sensitive medical information on this channel without fear and with even more assurance and security. </p><p>With the new WhatsApp service, AKUH has further enhanced its patient-centric care and continues to find ways to make your patient experience as seamless as possible. With this launch, you can now access AKUH services through each of the below touchpoints:</p><p>On the phone: +92-21-111-911-911</p><p>On WhatsApp: +92-21-111-911-911</p><p>On the Website: hospitals.aku.edu/pakistan</p><p>On Facebook: AKUHPakistan</p><p>On Email: <a href="mailto:akuh.information@aku.edu">akuh.information@aku.edu</a></p><p>Through Patient Referral: +92-21-3486-3100</p><p>Through the Family Hifazat App: familyhifazat.aku.edu​

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