Welcome to 24/7 Emergency and Acute Care

Emergencies are unexpected and unpredictable. In most emergency situations, time is of the essence. The Emergency and Acute Care Service Line at Aga Khan University Hospital is open 24 hours a day, 7 days of the week and accepts patients of all ages, with all types of emergencies. We aim to provide comprehensive and compassionate emergency medical care that is appropriate to the level of medical urgency need, as presented by the patient. 

Our Emergency and Acute Care Services are located at the Main Campus Hospital, Stadium Road in Karachi. Patients can visit our Urgent Care Services at Clifton Medical Services (CMS), Clifton in Karachi, for the treatment of injuries or illnesses requiring immediate care, but not serious enough to require a visit to the main emergency. Patients can be rest assured that our emergency rooms are equipped with all the necessary equipment.

All our Emergency Department (ED) consultants are highly trained with postgraduate qualifications and are credentialed to practice in Emergency Medicine. Our Senior Medical Officer doctors have at least 5 years of clinical experience with demonstrated abilities and skill to handle emergencies. Our resident doctors are trained according to the approved guidelines of Post Graduate Medical Education (PGME). Our resident and intern doctors are allowed to practice under supervision of the ED Consultant, Senior Medical Officers and Senior Residents. 

Our Nursing Staff are highly trained according to international standards. The Nurse Manager, Head Nurse, Specialist and Nurse Instructor ensure protocols are properly followed. Our Nursing Staff includes Service Co-coordinators, Registered Nurses, Technicians, Health Care Assistants and Patient Care Assistants. 

All our medical staff working in 24/7 Emergency and Acute Care Services has basic life support certification. While consultants, medical officers, residents and registered nurses are certified in Advanced Cardiac Life Support (ACLS) and they undergo re-certification every 2 years.  

24/7 Emergency and Acute Care Services at the Aga Khan University Hospital offers multiple specialties under one roof, enabling doctors from different services to work seamlessly together, offering a multidisciplinary health approach resulting in an effective continuum of care. Patients who require additional consultation from other specialists can be arranged.

The Emergency Department is a 62-bed facility including a 4-bed Resuscitation Room, 4-bed Resuscitation Step Down Room with 2 ventilators (breathing machines), 16-bed Critical Care Area, 12-bed Observation Area, 8 Clinical Decision Units, 10-bed dedicated child (paediatric) Area, 1 Isolation Room, 1 Emergency Room, 2 Fast Track clinics and 3 Extended Triage beds. We provide emergency services to an average of 170 patients daily and ​more than 60,000 patients every year.

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What's New​


NEW Heart Emergency Services 

AKUH's NEW Heart Emergency Services are equipped to provide the specialised emergency care.



Not every illness or injury requires a visit to the emergency. Rush to our emergency services if you or a loved one experiences any of the following:​
Read more​​
The triage and admission process begins immediately upon arrival to the emergency services. Patients with life threatening conditions are taken in immediately and treated on priority​.​​
If you do not have any of the symptoms listed above, it could mean that your emergency is more suited for Urgent Care Services. These conditions may include: 
  • Minor burns or injuries
  • Sprains and strains
  • Coughs, colds, and sore throats
  • Ear infections
  • Fever or flu-like symptoms
  • Skin irritations (rashes)
  • Mild asthma
  • Chronic health problems​​

Meet the 24/7 Emergency and Acute Care Leadership Team

Dr. Badar Afzal,​

Service Line Chief

Khairunnissa Hooda,
Senior Business Manager​

​Karima Hirani,

Nurse Manager​​