Normal Operations Continue

  • We continue to provide care to all our patients at the Main Hospital, Consulting Clinics, Outreach Medical Centres, Laboratories, Radiology and Pharmacies. 
  • All In-patient services are available, as needed.
  • Mothers and Children​ Services including Antenatal monitoring (ANC), for pregnant women, labour and delivery are available.
  • Well baby vaccinations and Monitoring as well as Sick Children services are available.
  • Cancer care, including chemotherapy and radiation therapy services are continuing as scheduled.
  • Medical Care available for existing and new conditions. Click HERE to call your regular ongoing clinic. 
  • Operating rooms are open for all surgeries that cannot wait.

Tele-consultation Now Available

  • Tele-Medicine is NOW AVAILABLE to enable you continue receiving care on phone/ zoom. For more information please click HERE
  • For information on how to access your doctor, contact us on +254 733 889 933 or call your regular clinic/ email patien​t.referral@aku.edu. For Tele-Medicine services, please click HERE

Mobile Services Available

  • Home laboratory sample collection service is available.
  • Home pharmacy delivery service is available in Nairobi and its environs.
​​​Safety Comes First​
  • Staff, patients and visitors’ safety in our work environment remains our highest priority. They are screened at entry to the hospital to determine potential risks for COVID-19.
  • Hand sanitizer is provided for their mandatory use before entrance into the facility.
  • From the point of first contact, through the course of treatment, to discharge, patients are cared for with a set of protocols and precautions intended to maximize their safety, in line with Joint Commission International guidelines.
  • If you suspect you have Covid-19 or have symptoms and needs medical care, call first to make sure you get into the hospital in a safe manner. To notify us, call the hotline number +254 (0) 709 931 700 anytime of the day and night.

Your Safety is our Priority

  • We are conducting free Covid-19 testing for all our In-patients, Surgical and Day Surgery patients as part of the safety measures to provide a safe environment for all patients and staff. This will enable us determine the best approach to care for our patients including the use of Personal Protective Equipment (PPE) during their stay in the Hospital hence enhance the safety of patients and caregivers.​
  • All our staff are trained on appropriate infection control measures.
  • Patients coming to hospital are required to limit those accompanying them to one person. 
  • Our visiting hours limited to only the registered next of kin, one hour daily.
  • All patients and attendants coming to our facilities should wear masks for their own protection, as well as observe social distancing.
  • The hospital has set aside designated areas where suspected or infected COVID-19 patients are cared.
  • Similarly, dedicated staff, are assigned duties to provide care to either COVID-19 or Non COVID patients separately, and are never mixed up.
  • All staff at the front-line are provided with appropriate Personal Protective Equipment (PPE).
  • We want you to be informed and feel that your safety is of fundamental importance.  We have an obligation to you, to continually focus on and improve processes to support your safety and thereby provide best practice care.​