Question 1

At the Clinic

Accepted Answer

At the end of your clinics visit, if you need to get admitted, your doctor will discuss it with you and raise an Electronic Accommodation Request (e-ARF). You will be requested to visit the Financial Counsellor at the Patient Business Services Department (PBSD) and receive an SMS text message with these instructions. ​ After the Clinic Visit: Meet with an Anesthesiologist for medical fitness / clearance at the pre-operative Anesthesia Cinic.

Question 2

At the Patient Business Services Department (PBSD)

Accepted Answer

At the PSBD office, our financial counsellor will provide you with cost estimates, payment options and if required, financial assistance through Patient Welfare and Zakat funds. If your insurance or employer will cover your admission, you will recieve an Admission Form for your company's approval.

Question 3

The Day Before the Admission

Accepted Answer

You will recieve a call from us to confirm your admission, pre-admission preparation and confirmation of bed request along with the reporting time .

Question 4

The Day of the Admission

Accepted Answer

On the day of the admission, please report to the Patient Admission Office or surgical daycare, endoscopy unit etc. as mentioned in your Admission Form and instructed by the admitting team.