For Emergency cases, the insurance process is as follows:
- In case you need emergency care, you or your attendant will need to inform the Financial Counsellor about availing your insurance. Our Financial Counsellors are available 24/7 at the Emergency Department.
- Our Financial Counsellors will contact the Insurance Company for their assistance; the Insurance Company will then either verbally approve or decline the request. This will be communicated to you or your attendant.
- In case of approval, you will be admitted with the insurance coverage accordingly.