Accident & Emergency

The Accident & Emergency Department entrance of Aga Khan University Hospital, Nairobi is located on 3rd Parklands Avenue, next to the main entrance of the hospital.

Drop-off area

Patients and family members can be dropped-off at the front entrance of the Accident & Emergency Department.

Parking

Parking is available at the Accident & Emergency Department parking or at the hospital main parking area accessed via the hospital main entrance. Please note that all hospital parking space is charged.

Air rescue

We also have a helicopter landing zone next to the hospital at the Aga Khan Sports Club to receive airlifted patients who are critically ill or injured requiring emergency medical care.

Emergency services

Our Accident & Emergency Department is open and staffed 24 hours a day 7 days a week to handle people of different ages presenting to the hospital with a mix of injuries and illnesses.

Unlike other out-patient walk-in clinics, the emergency department is not a first-come-first-serve clinic. The triage nurse you first meet when you come into the emergency department is specially trained to pick up on clues that might make your condition more time sensitive and prioritise your care by the severity of your illness. This ensures that we manage all emergencies in a timely manner.

The emergency department is staffed by highly specialised emergency nurses and doctors whose role is to assess the patient, perform the required emergency investigations and provide the patient with the necessary immediate life-saving treatment before they get admitted for more definitive care.

The emergency department is interconnected with a much larger web of people and services right around the whole hospital and sometimes beyond. From our on-call experts in surgery, obstetrics and gynaecology, general medicine, cardiac care among others including our diagnostic services like labs, radiology and imaging technicians, all working towards restoring your good health.

Trauma centre

Expert medical and nursing staffs in the emergency department are on stand-by to receive, resuscitate, stabilise and treat patients whose lives are threatened by time-sensitive injuries.

We have 24-hour in-house coverage by specially trained trauma surgeons and prompt availability of sub-specialists needed to adequately respond to and provide the highest level of surgical care to trauma patients in the emergency department, operating rooms and intensive care units.

Using standardised incident management concepts and by having regular drills, our emergency department is always prepared to handle casualties from single or multiple incidents.

Chest pain centre

A heart attack is a medical emergency. If you experience these symptoms (chest crushing pain, heavy arms, shortness of breath), immediately call an ambulance to take you to a hospital. Make sure you and your family can recognise the signs of a stroke since prompt treatment means the best chance for optimal recovery.

Not every emergency department can offer you the same timely state-of-the-art diagnostic testing and on-site treatment options that are available at Aga Khan University Hospital.

Stroke centre

The emergency department is devoted to improve the lives of patients who have suffered a stroke. We are home to a large team of neurologists, neurosurgeons, neuroradiologists, and nurse specialists who provide specialised care to patients with even the most challenging strokes throughout the course of their diagnosis, treatment and recovery.

Emergency care training

Our emergency care training program is one of the most dynamic in Kenya, offering medical officers and residents the opportunity to work and learn in a large urban state-of-the-art emergency department surrounded by emergency care experts and specialists from the various programs in the hospital.

Contact Us

Call an ambulance

E-PlusTelephone: +254 (0) 700 395 395/ 0738 395 395
Critical Care: +254 (0) 728 918 000

Adult A&E department

Telephone: +254 (0) 20 366 2021/2028
Mobile: +254 (0) 735 984 792

Paediatric A&E department

Telephone: +254 (0) 20 366 2031
Mobile: +254 (0) 731 009 297

Quick links

Family Medicine Clinic
Outpatient Medical Centres
Patient rights and responsibilities information

Accident & Emergency

Drop-off area

​Parking

Air rescue ​

Emerg​ency services

Trauma centre

Chest pain centre

Stroke centre

Emergency care training

Contact Us

Call an ambulance

​​Adult A&E department

Paediatric A&E department

Quick links​​​

Newsletter

Contact Us

Parking

Air rescue

Emergency services

Adult A&E department

Quick links