International Patients


At Aga Khan University hospital, Nairobi, we understand how difficult it is to seek care away from your home country. We have a team of dedicated Representatives to take care of you. Aga Khan University Hospital has engaged full time internationally qualified doctors to ensure you get the best resource in each medical specialty. The international patients’ desk will facilitate both your coming to the hospital for treatment and your travel back home.

Before travelling:

  • Confirm with your doctor that you are fit to travel
  • Understand fully what procedure/treatment you will receive in our hospital, and the expected follow-up
  • Please note that in some cases the final decisions on your treatment plan may change after the Doctor meets and examines you in person. In such a case, the Doctor may recommend different treatment.

Medical Visa:

You may need a medical visa to come to Kenya for treatment. Once we get the detailed medical history we will issue you with a letter to help get the medical visa. 

Important Documents:

Passport and visa for yourself and anyone you are travelling with. East African (Uganda,Tanzania and Rwanda) do not need visa to visit Kenya. Medical records like X-Rays, MRI's, immunization records, prescriptions, and any other
health records relevant to your treatment. Credit cards, debit cards and travelers checks.

The following services are provided to international patients: 

  • Arranging prior appointments with doctors and consultants.
  • Airport pick up and drop off from International airport
  • Assistance in booking appropriate hotel accommodation for relatives.
  • Personalised guidance throughout your stay with us.Internet facilities to keep in touch with home.
  • Prayer Rooms that accommodate a variety of spiritual needs.

Payment / Money transfer / Money Exchange

The hospital accepts various modes of payments;
Direct Bank transfer: On request we will provide the bank details. For clients in Kampala and Arusha, you can deposit the fees into our Diamond Trust Bank account.

Cash: All payments can be done by cash. In case of foreign currency there is a bank located within the hospital building. Our staff can assist with the currency exchange.

Contact us


Patient Referral Office
Tel: +254 (0)733889933
Email: patient.referral@aku.edu

Book an appointment