Here are some guidelines to help you prepare for your clinic visit and doctor appointment.
Check your appointment details (Doctor Name, Appointment Time, Clinic Location).
yourself sufficient time for travelling so that you can arrive to the
clinic at your given appointment time, on time. A late arrival may
result in your appointment being rescheduled.
Make a list of the medications and/or
supplements that you are taking or bring them with you. Make a note of
the dosage, when you take the medicines and any reactions that you may
have had or are experiencing.
Make a list of the symptoms that you may have been experiencing.
Be prepared to share information about your family’s medical history e.g. any major illness that they have had.
Make a list of questions that you may wish to ask the doctor or nurse (see section on Questions to ask your doctor).
Your Registration Card (for existing patients), as you will need your Medical Record (MR) number.
Any relevant health reports, x-ray films, diagnostic or laboratory reports.
first time patients, you must get yourself registered at the
registration counter. You will receive a white registration card with a
unique Medical Record (MR) number assigned to you. Keep this card safely
as you will be asked for your Medical Record (MR) number every time you
use our services.
existing patients, go to the registration counter to let the clinic
receptionist know that you have arrived. You will be asked to provide
your name and MR number.
registered, you will be required to make the payment at the cash
register counter for the clinic appointment. Accepted payment options
include cash, debit card or credit card. You may be asked to wait for
your turn while we collect your medical records.
nurse and or technician will call you to have your height, weight,
temperature and blood pressure measured. They may ask you questions
about your condition and symptoms.
will be led to the examination room where you may first meet with the
Resident Doctor who will ask you questions about your condition and
will meet with your consultant doctor who will listen to your
complaint, review your reports, may ask you questions and conduct an
examination. Following an initial assessment, the doctor will suggest a
treatment plan that may involve a prescription for medicines or an order
(specialized testing), clinical imaging (e.g. x-ray, ultrasound, scan)
and/or laboratory tests (e.g. blood, urine, stool) if required. You may
be recommended to see another consultant specialist, nutritionist
(dietician), physiotherapist or one of our other specialized therapists.
Depending on your case, you may be referred for a procedure or surgery
or if serious, be asked to go directly to the emergency services.
You may meet with the nurse who can explain any instructions and medications that have been given by the doctor.
doctor may suggest a follow up appointment that can be made for you
before you leave the clinic. Please make note of the date and time of
your next appointment.
you have been given a prescription for medicines, you can collect these
at any one of our pharmacy locations. Our highly trained pharmacists
can guide you on how and when to take your medicine so that you can
obtain the maximum therapeutic benefit.
you have been referred to see another consultant specialist or
dietician or therapist, our staff can assist to make you an
What ever your case, we are here to advise you and take good care of you.
What is the name of the illness or medical condition?
What tests, if any, do I need to undergo to get a diagnosis or confirm the illness?
What are the factors causing the illness or the medical condition?
What is the prognosis (chances of getting better) of my illness or medical condition?
How serious is my illness or medical condition?
Is my illness contagious? What measures can I take to help prevent its spread to others?
What precautions can I take to slow down its progress?
What are the options available for the treatment of my illness or medical condition?
Will I be requiring a follow-up visit?
there any other medical professionals (e.g. dietician, therapist,
nurse, doctor specialist) that I should consider seeing to help me get
better or help me manage my illness or medical condition?
© The Aga Khan University Hospital