​World Class Quality Health Services

The Aga Khan University Hospital strives to maintain the highest standards of safe and quality health care for all patients, in all our facilities. Our Quality and Patient Safety team at the Aga Khan University Hospital have excessive training and experience in managing and ensuring the highest Quality Standards within our facilities and systems to ensure patient safety. We ensure that proper checks and balances are followed in all aspects of the delivery of our healthcare services, including Infection Control.  Our high performance standards have been certified by two prestigious global accrediting bodies; ​Joint Commission International (JCI) ​and College of American Pathologists (CAP).

World Class Quality Services, demonstrated by our gold seal accreditation from the prestigious Joint Commission International. The only University Hospital to receive this accreditation for Academic and Medical practices. 

Multiple speciality services, all under one roof, enables our medical teams to routinely work together to deliver a multidisciplinary holistic approach and continuum of care for all our patients. 

Internationally trained and highly experienced doctors, surgeons, nurses, allied health care professionals, administrative and support staff that patients can rely on for managing simple to complex cases.

The Aga Khan University is an established, reputable, International Institution that is globally recognized with established working associations with other leading University Hospitals in the world. This enables the implementation of the latest protocols for treatment, medicines, surgery, diagnostic and laboratory, with superior equipment and technology, benefiting many patients everyday.

Patient Welfare and Zakat programs offer financial assistance to patients who are unable to pay and are found to meet the eligible criteria.​

The core focus of infection control is to try and stop the spread of germs in the hospital. Some patients come to the Hospital with contagious diseases that may infect others around them. Admitted patients who are young, very sick or elderly are more sensitive and can catch infections because their immune systems may not be able to fight germs effectively. Our hospital has implemented systems and processes to help prevent the spread of diseases. In some cases, patients may need to be kept in isolation to stop the spread of infection​​

The Aga Khan University Hospital is the first in Pakistan and amongst the few hospitals in the region, which has been awarded the prestigious Joint Commission International (JCI) certification for Academic and Medical practices, that establishes our health care standards to be of International World Class Quality. The JCI is an international accrediting body that audits hospitals against ‘standards that are challenging, achievable, and focused on the safety and quality of patient care’. 

As quoted by the accrediting body,

“JCI accreditation is considered the gold standard in global health care. JCI consultants are the most skilled and experienced in the industry”. ​

In January 2017, The Aga Khan University Hospital’s Clinical Laboratories was awarded CAP Accreditation by the College of American Pathologists (CAP) by meeting 3,655 standards specified by CAP. The AKUH Clinical Laboratories are the only laboratories in Pakistan to have achieved CAP accreditation, verifying the Clinical Laboratories as a provider of World Class Quality Testing. This certification certifies that the AKUH Clinical Laboratories are adhering to international standards which are necessary for fast and accurate results which is integral to patient safety, correct diagnosis and early treatment.​

The Aga Khan University Hospital receive the Gold Award for Innovation in Hospital Management at the Asian Hospital Management Awards (AHMA) 2017.

The 'Reengineering the Discharge Process' project was designed to seamlessly facilitate inpatient discharges before 2:00 PM. This meant better discharge planning and preparedness, simultaneous functions and increased efficiencies.

As a result, the hospital is able to minimise the time incoming patients have to wait for beds to become available, making timely world class quality care accessible to more patients.​​