​​​Welcome, all Patients, Attendants, Donors and Well-Wishers.


My name is Dr. Shahid Shafi, the new CEO of the Aga Khan University Hospitals in Pakistan.
I graduated from the Aga Khan University Medical College in 1988 and completed my surgical residency in the US. After a successful career abroad, I am excited to return to Pakistan. 
Throughout my career, my focus has remained on ensuring that the patient comes first. I am committed to working with my AKU colleagues to deliver safe and high quality care to all our patients.

Our promise to you
  • We will provide the highest quality of care with strict infection control practices consistent with our international gold standard accreditations from the Joint Commission International and the College of American Pathologists. 
  • We will ensure expertise in safely treating all patients with all illnesses, including those with COVID-19 and those with non-COVID-19 diseases.
  • We will use evidenced based medical technology, protocols and innovations to care for our patients. ​
Keeping all our patients, attendants and staff safe is our priority. Our staff is appropriately equipped with personal protective equipment. We have also renovated one of our hospital buildings to become a stand-alone COVID-19 hospital, which is separate and physically distanced from all other hospital wards, clinics and other areas. This ensures safety for both COVID-19 and non-COVID-19 patients.

Our request to you
During the current pandemic, we request your support in keeping all our patients, attendants and staff safe.

  • Please wear a mask as you enter and at all times while at the hospital.
  • Please keep physical distance from others at all times.
  • Each patient is allowed only one attendant. Visitors are not allowed.

We are committed to the safety of our patients and staff. Your feedback and suggestions are valued and always welcome. If you have any questions or concerns, please  contact me at: ceo.akuhk@aku.edu

Dr. Shahid Shafi

​​​​Our Vision, Mission and Guiding Principles
The Aga Khan University Hospital will be recognised as one of the best health care institutions in Pakistan and the developing world.

The Aga Khan University Hospital is a private, not for profit, organization with a mission to:

  • Strive for excellence in healthcare through the provision of the highest quality, expert, compassionate and ethical care to all patients irrespective of their background. 

  • Develop, implement and evaluate innovations in health care, research and education so as to improve the quality of people's health.

  • Support the teaching, research and service missions of the University through an enabling and collaborative environment that motivates and inspires excellence.

  • Provide access for needy patients who may not, on account of financial difficulties, be able to afford to pay for their care, and to reach out to those who might not otherwise present themselves at the Hospital.

  • Contribute to the development of a system of health care encompassing primary, secondary and tertiary care, and not geographically confined to the Main Hospital Campus facility.

  • Develop new services in response to public expectations on an economically viable and sustainable basis.

  • Implement strategies that demonstrate the ability of the institution to be self-sustaining in and supportive of health systems strengthening for the nation and region that it serves developing nation environment.​​

The Aga Khan University Hospital operates on the core principles of Quality, Relevance, Impact and Access.

We are a patient-centric institution and strive to provide care that is respectful and responsive to individual patient preferences, needs, and values.  We try to ensure that patient values guide all our clinical decisions. Our staff performance is measured against our guiding principles by assessing their Communication, Attitude, Responsiveness, Respect and Care.​