Safety and Security

The safety and security of patients, visitors, staff and students is of paramount importance at The Aga Khan University Hospital. Security monitoring systems are in place throughout the Hospital. In the event of any emergency or if you notice something out of the ordinary, please alert our security staff or other staff immediately.

Fire safety

For your safety and as a precautionary measure, familiarize yourself with the fire exits in the clinic, medical centre or hospital ward. Smoke detectors have been installed throughout the Hospital. In the event of a fire, stay calm and do not panic. Remain in the clinic, medical centre or hospital wards. Follow the instructions provided by our hospital staff or the firemen. They will escort you outside in an organized manner. Do not use the lifts; walk down the stairs if applicable. The Aga Khan University Hospital staff regularly undergoes fire drills and is well trained to direct you to safety.

Food and drinks

Food and Drinks are not permitted in the patient care areas.

Identification bands and badges

Patients admitted at the hospital will be required to wear a name band around their wrist or ankle to ensure positive identification at all times. Please alert a staff member if there are any inaccuracies in the details on your name band.

All family members and attendants may be asked to show their identification documents to allow security to keep a check on the people visiting the patient’s ward or room or our hospital.

All hospital staff including doctors, nurses, pharmacists, administrators and support staff, are required to wear their identification badge at all times. Patients, family members and/ or attendants who have any doubts about any staff member, please do not hesitate to ask our staff to show you their identification badge.

Location	Phone Number
Main Hospital Contact Center (8 am – 12 midnight)	+92 21 111 911 911
Main Hospital - Clinic and Radiology Appointments (8 am – 12 midnight)	+92 21 111 911 911
Main Campus 24/7 Emergency, Stadium Road	+92 21 3486 1090
Clifton Medical Services: Consulting Clinics and 24/7 Urgent Care	+92 21 111 911 911
Main Hospital Clinical Laboratory	+92 21 111 911 911
Main Hospital Blood Bank	+92 21 3486 1558
Main Hospital Drug and Poison Information	+92 21 3486 1504 +92 21 3486 1506
Main Hospital Vaccination Services	+92 21 3486 1573 +92 21 3486 1495
Patient Welfare Department	+92 21 3486 9583 +92 21 3486 9584 +92 21 3486 9585
The Aga Khan Maternal and Child Care Centre (AKMCCC), Hyderabad	+92 22 430 0777 - 8301
Aga Khan Hospital for Women Garden	+92 21 3616 7400 - 7500
The Aga Khan Hospital for Women Karimabad	+92 21 3616 7600
The Aga Khan Hospital for Women and Children, Kharadar	+92 21 3616 7800
Main Hospital New Private Wing Main Reception	+92 21 3486 8040 +92 21 3486 8041
Main Hospital New Private Wing Patient Admission and Billing Office	+92 21 3486 8026 +92 21 3486 8027
Main Hospital New Private Wing Concierge Services	+92 21 3486 8025
Patient Referral Services (9 am to 11 pm)	+92 21 3486 3100

Safety and Security

Fire safety

Food and drinks

Identification bands and badges

Patient confidentiality

Patient visiting hours

Personal belongings

Smoking and chewing tobacco

Weapons and firearms

​Safety and Security

Safety and Security