The Aga Khan University Hospital follows 4 guiding principles for delivering healthcare services: Quality, Access, Relevance and Impact.  We state that, "Needy patients will be supported without any discrimination for their treatment at The Aga Khan University Hospital."

Keeping in line with this principle, The Aga Khan University Hospital endeavours to provide access to our health care services for needy patients who may not, on account of financial constraints, be able to afford our regular Hospital charges. Patients who receive financial support receive the same level of care as all other patients.

The Aga Khan University Hospital’s Patient Welfare Program has been operating since opening and financially assists needy patients, regardless of religion, gender, race, colour, creed or place of residence. Needy patients requiring hospital, clinic, diagnostic and laboratory services​ may apply. ​​