​Welcome to Family Health

The Family Health Service Line at the Aga Khan University Hospital promotes primary health care by offering high quality and cost-effective preventative, curative and rehabilitative services in the country.

Our doctors at the Family Health clinics are highly experienced, trained and certified as family medicine physicians. They are skilled in treating people of all ages from young babies and children to adults and the elderly. They provide personal, compassionate and comprehensive health care during times of sickness as well as in good health, focussing on health promotion and disease prevention. We offer a range of wellness checks for both men and women. Some of these include but are not limited to, family planning; well-baby clinics; immunizations for children and adults; counselling for self-relaxation, stress management and pain management; pre-employment and annual check-ups; medical care for senior corporate executives; 24/7 phone service for corporate executives, 24/7 on-site visit by our physician or nurse; health insurance examinations; pre-immigration medicals; care for the terminally ill; geriatric clinics for the elderly. 

Patients can take advantage of the health packages offered by Family Health that are designed to meet the needs of patients depending on their age, disease status and lifestyle. These <packages> include but are not limited to, the Executive Clinic, Women’s Health, Men’s Health, Over 50 years and Pre-Marital Screening. 

Our Family Health doctors can be visited at multiple outpatient locations:

  • Community Health Centre (CHC) (at a highly subsidized rate) at the Main Hospital Campus

  • Consulting Clinics (CC) and Executive Clinics at the Main Hospital Campus or at Clifton Medical Services

  • Consulting Clinics (CC) at one of our four Secondary Hospital (Garden, Karimabad, Kharadar and Hyderabad)

  • Outreach Medical Centres including Clifton Medical Services or at one of our Integrated Medical Health Centres (IMS) (IMS at a highly subsidized rate)

  • Or our doctors can visit you at your corporate offices, schools and colleges by special arrangement.  

Keeping in line with the hospital’s guiding principles of making quality healthcare accessible to all people, our Community Health Centre (CHC) and some Outreach Medical Centres enables patients to see our doctors at highly subsidized rates. 

The Executive Clinics are designed for those patients who lead busy and hectic lives, where time is of essence, and prompt and efficient service is required. Family Health also offers specialized services to Executives who can be seen at their office or home location. In addition, wellness packages can be made available to corporates, schools and colleges.

The Family Medicine doctor is usually the primary and central point person for managing an individual’s health. At the Aga Khan University Hospital, we have multiple specialties under one roof. This enables our Family Health Service Line doctors to work closely with other Specialty Service Lines in the hospital. When necessary, your Family Medicine doctor can refer you to a specific specialized doctor. In turn, this ensures a coordinated and multidisciplinary approach for all our patients.

Common complaints and disorders which are targeted by the <Family Health Service Line> at The Aga Khan University Hospital are: 

  • Abdominal Pain 

  • Runny nose 

  • Missed or irregular periods

  • Asthma

  • Urinary complaints 

  • Chest Pain 

  • Wanting to know about birth control options

  • Cough 

  • Memory problems

  • <Depression> 

  • <Diabetes> 

  • <diarrhoea> 

  • Dizziness 

  • Domestic Violence/Abuse

  • Heartburn or upset stomach

  • Bleeding from nose

  • Eye Complaints 

  • Falls in the Elderly 

  • Fatigue 

  • Fever 

  • <Joint Pain> 

  • <Headache> 

  • Hearing Impairment 

  • <High blood pressure> 

  • <Back Pain> 

  • <Menopause>

  • Rash 

  • <Sleep problem>

  • Sore Throat 

As it is displayed by this list, our family doctors are qualified to deal with diverse symptoms and diseases. Do not think that these are the ONLY complaints they will respond to; you can contact them for any non-emergent issue and also discuss any queries on your mind.​

Ideally a periodic/annual health exam is recommended. How often this needs to be performed will be determined by your age and general health. Other than scheduled visits, you can always visit your doctor at the <Family Health Service Line> at The Aga Khan University Hospital for new complaints.

Furthermore, family doctors can guide you about healthy nutrition and are even available to support you on changing unhealthy habits such as smoking. ​

Your time with your doctor maybe limited, so make sure to prepare for your visit beforehand. Here are some tips to help get you started.

Family doctors will record details of your history and physical examination. They can order all types of tests to obtain a complete assessment of your symptoms and other important screening tests. Screening is done to detect diseases before they show up as complaints.

For instance, <osteoporosis> is a silent disorder of weakening bones, which is only brought to attention after you have had a fracture; this can give way to further complications if surgery is needed. A simple scan can measure the density of your bones and if any deficiency is noticed, the <Family Health Service Line> will prescribe relevant pills to strengthen bones and advise you on how to avoid any fractures. The Aga Khan University Hospital is the only internationally accredited hospital in Pakistan and it adheres to standard screening protocols for a vast array of diseases, which can be caught early before they can cause significant damage to your health. ​

Family physicians at The Aga Khan University Hospital are highly trained professionals who are well-versed in treating a wide range of diseases on an out-patient basis. However, if at any point specialized medical attention is required, they will refer you to the appropriate service line. For example, <osteoarthritis> is a long term disease causing pain in joints. It can be diagnosed and managed with quality care by your family doctor. But if you reach a stage where joint replacement surgery is the best option, you will be sent to the <Musculoskeletal and Sports Medicine Service Line> at The Aga Khan University Hospital.  

Another scenario can be of a person battling <obesity>. This involves multiple issues such as having a proper exercise program or taking medications to lower cholesterol levels. Your family doctor may work along with opinions from the <Internal Medicine Service Line> to ensure an optimal result for you. Overall, The Aga Khan University Hospital  gives due attention to provide multidisciplinary care at a single large facility, where physicians from different service lines can participate in integrated health care to give you the best outcomes of treatment and a good quality of life. ​

The Aga Khan University Hospital offers various support services to help with managing or recovering from the disease or condition. These include but are not limited to nutrition, physiotherapy, rehabilitation, specialized clinics and some patient support groups. Your doctor or nurse will advise you accordingly.

 The Aga Khan University Hospital offers financial assistance to those who are in need and fulfil the eligibility criteria. For further information, you can contact the Patient Welfare Department. You can find the contact number of the Patient Welfare Department in the 'Important Numbers' section on the website homepage.

 The financial counselling staff is available during office hours, at the main PBSD (Patient Business Services Department), to answer your financial queries on treatments' costs and authorize admissions on partial deposit as per hospital policies allow. The financial counsellor in the emergency room is open 24/7. You can find the contact number of the Patient Business Services in the 'Important Numbers' section on the website homepage.​

Your doctor and or nurse will give you specific instructions about the prescribed medication. Please ensure that you take or use the prescribed medicine as advised. It can be dangerous to your health if you self-prescribe. Please inform the doctor or nurse beforehand if you have experienced any adverse reactions to any medications in the past. If you experience any symptoms of drug poisoning, overdose or severe reaction please contact the Pharmacy Service at The Aga Khan University Hospital immediately. You can find the contact number of the Pharmacy Services in the 'Important Numbers' section on the website homepage

The information provided on our website is for educational purposes and not intended to be a substitute for medical advice, diagnosis or treatment. You should always seek the advice of your doctor or other healthcare professional provider.