The Aga Khan University Hospital, Pakistan > Health Solutions > Corporate Partners

​​Corpo​rate Account Patient Services at AKUH

At the Aga Khan University Hospital (AKUH), we value our corporate partnerships and are committed to providing seamless, high-quality healthcare services to employees covered under corporate accounts. Our Corporate Account Patient Programme ensures that employees of partner organizations receive the medical care they need without financial or administrative hassles.​

Who is a Corporate Account Patient?

A Corporate Account Patient is an individual whose employer has an agreement with AKUH to cover their healthcare expenses. To avail this facility, the employer organization must provide a referral letter confirming the employee's entitlement to medical services as per their employment benefits.

Referral Letter & Emergency Admissions

  • For planned consultations or procedures, a referral letter is required at the time of service.

  • In case of emergency admissions, the referral letter can be submitted on the next working day to ensure uninterrupted medical care.

Our dedicated Corporate Desk is available to assist with any queries, ensuring a smooth and efficient experience for corporate patients. Let us know how we can support your organization's healthcare needs​.

​Health Insurance Partners

If you have health insurance—whether through your employer or a personal plan—you may be unsure how to use it at AKUH.​ ​Rest assured, the Aga Khan University Hospital accepts insurance coverage plans from all the major national and international insurance providers listed here.​​​

Health insurance plans usually cover all non-cosmetic medical services and treatments requiring surgery and/or hospitalization. For specific details on your insurance coverage, please review your plan or contact your respective insurance provider.​

In case your insurance company is not listed above, you will need to pay for our hospital services upfront and then claim reimbursement from your insurance company. ​

The usual procedure to avail insurance for our hospital services is as follows:

  1. Submit your (the patient's) insurance information, CNIC copy and treatment prescription to the AKUH Corporate Desk, located at the Services Building, opposite the Jenabai Hussainali Sharif Building at the AKUH Main Campus. You may also email these to pbsd.corporate@aku.edu.
  2. The AKUH Corporate Desk will send the requirements to the Insurance Company for their approval.
  3. The Insurance Company will either approve or decline the request within 24 hours; the AKUH Corporate Desk will inform you accordingly.
  4. This process usually takes 1-2 days.​

For Emergency cases, the insurance process is as follows:

  • In case you need emergency care, you or your attendant will need to inform the Financial Counsellor about availing your insurance. Our Financial Counsellors are available 24/7 at the Emergency Department.
  • Our Financial Counsellors will contact the Insurance Company for their assistance; the Insurance Company will then either verbally approve or decline the request. This will be communicated to you or your attendant.
  • In case of approval, you will be admitted with the insurance coverage accordingly.​​
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