What to Expect When Your Doctor Refers you for Admission​

If you are on this page, your doctor may have recommended you for admission for a daycare procedure or a longer-term stay for your care, or you may be searching for options for procedures at our hospital. Here, we will guide you on the steps you need to take for a smooth admissions process.

Please click​ here to see the hospital map.

At the end of your clinics visit, if you need to get admitted, your doctor will discuss it with you and raise an Electronic Accommodation Request (e-ARF). You will be requested to visit the Financial Counsellor at the Patient Business Services Department (PBSD) and receive an SMS text message with these instructions. ​

After the Clinic Visit:
Meet with an Anesthesiologist for medical fitness / clearance at the
pre-operative Anesthesia Cinic.

At the PSBD office, our financial counsellor will provide you with cost estimates, payment options and if required, financial assistance through Patient Welfare and Zakat funds. If your insurance or employer will cover your admission, you will recieve an Admission Form for your company's approval.​

You will recieve a call from us to confirm your admission, pre-admission preparation and confirmation of bed request along with the reporting time
On the day of the admission, please report to the Patient Admission Office or surgical daycare, endoscopy unit etc. as mentioned in your Admission Form and instructed by the admitting team.

In case, you have any questions or suggestions, please reach out to our relevant teams, on the below numbers for smooth facilitation.​

Financial Counsellor

Room # 6, Ground Floor, Ibn-e-Zuhr Building

09:00 am - 06:00 pm | Ph: 021-3486-9516 (Monday to Friday)

09:00 am – 05:00 pm (Saturday)

PBSD Main Office: Service Building, Adjacent to Soneri Bank

09:00 am - 07:00 pm | Ph: 021-3486-9513-4 (Monday to Saturday)

09:00 am – 05:00 pm (Sunday and public holiday)

Emergency Department - Financial Counselling Office

24/7 Ph: 021-3486-9515

Email ID: financial.counselor@aku.edu

Patient Admission Office

Room # 6, Ground Floor, Ibn-e-Zuhr Building

09:00 am - 04:00 pm | Ph: 021-3486-1859 (Monday to Saturday)​

Main Office: Main Hospital Courtyard, Adjacent to Radiology

24/7 Ph: 021 3486-2002/2004

24/7 Hotline: 0301-1010833

Email ID: patient.admissions@aku.edu

Corporate Credit (Corporate Patients)

Patient Admission Office, Main Hospital Courtyard, Adjacent to Radiology

09:00 am - 06:00 pm (Monday to Friday); 09:00 am – 05:00 pm (Saturday)

Ph: 021-3486-9563

Email ID: pbsd.corporate@aku.edu